Refund Policy

REFUND & RETURN POLICY

At Eagle Athletic Sports, we take pride in delivering high-quality products designed for performance and style. Please review our return and refund policy carefully.

Returns (Non-Custom Products)

We accept returns on non-custom, in-stock items within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

  • Proof of purchase is required

Return shipping costs are the responsibility of the customer.

Non-Returnable Items

All custom-made or personalized products, including uniforms and items with names, numbers, or specific designs, are final sale and cannot be returned or exchanged.

Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Incorrect due to our error

If you receive a defective or incorrect item, please contact us within 7 days of delivery.

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method

  • Processing time may take 5–10 business days depending on your bank or payment provider

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your credit card company

  • Contact your bank

Shipping for Returns

Customers are responsible for paying their own return shipping costs.

Shipping costs are non-refundable.

Contact

For any questions regarding returns or refunds, please visit our Contact Page for assistance.

Eagle Athletic Sports reserves the right to refuse returns that do not meet the conditions above.